Box Office
● Serve as the first point-of-contact for patrons in our box office, assisting with the purchase of tickets & PFS
membership enrollment(s) through our ticketing software platform
● Ensure the proper handling of and responsibility for accuracy of cash drawer, credit cards, gift cards, and
redeemed discount tickets, passes, and coupons
● Promote PFS membership
● Ensure tickets are sold in accordance with the MPAA rating system
● Respond to phone calls and questions from guests
● Assist in keeping the box office clean and organized
● Adhere to company health & safety standards
Concession
● Operate POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit
cards, and redeemed coupons as well as concession stock inventory
● Assist with set up and breakdown of the concession area
● Promote PFS membership
● Operate, prepare, and clean all concession related equipment and areas
● Comply with all local, state, and federal food safety laws
● Ensure required alcohol certification and training are current where applicable
● Adhere to company health & safety standards
Usher
● Scan tickets and direct patrons to their auditoriums
● Assist with set up and breakdown of special event or promotional items
● Inspect backpacks and packages when applicable
● Manage crowd control and assist guests in finding seats in auditoriums when necessary
● Enforce MPAA rating system
● Conduct in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help
maintain a safe quality environment within the auditoriums
